Loan Servicing Specialist

We are looking for an experienced Loan Servicing Specialist to support a banking organization in Milton, Massachusetts on a Contract basis. This role focuses on day-to-day servicing activities across mortgage and consumer loan portfolios, with an emphasis on mortgage operations. The ideal candidate will bring strong knowledge of escrow administration, insurance and tax monitoring, loan setup, and title-related follow-up while working effectively within established servicing systems.

Responsibilities:

• Manage ongoing servicing tasks for mortgage loans and assist with consumer loan servicing activities as needed.
• Set up newly originated or transferred loans in the servicing platform, ensuring data is entered accurately and completely.
• Administer escrow functions by reviewing and processing tax and insurance items tied to serviced accounts.
• Monitor insurance coverage and verify policy information to help maintain compliant and active loan records.
• Track title documentation and follow up on outstanding items to support complete and accurate collateral files.
• Review servicing records for accuracy, identify discrepancies, and resolve issues in a timely manner.
• Work within core loan servicing systems, including a strong preference for experience with , to process and maintain loan data.
• Coordinate with internal teams and external parties to support smooth servicing operations and address account-related questions.
• 3+ years of experience in loan servicing within a banking or financial services environment.
• Hands-on background in mortgage servicing, with additional exposure to consumer loan servicing considered beneficial.
• Practical knowledge of escrow administration, including taxes and insurance processing.
• Experience boarding loans onto a servicing system and maintaining accurate loan records.
• Familiarity with title tracking and insurance verification activities.
• Proficiency in loan servicing platforms; experience with is highly preferred, and exposure to Fiserv Encompass is a plus.
• Strong attention to detail with the ability to manage multiple servicing tasks accurately and efficiently.