Loan Servicing Administrator

We are looking for a Loan Servicing Administrator to support the day-to-day management of a commercial lending portfolio in Seattle, Washington. This position is well suited to someone who is highly precise, comfortable working with financial data, and eager to contribute within a close-knit team where accuracy and follow-through matter. The ideal candidate brings loan servicing knowledge, strong reporting skills, and the initiative to resolve exceptions while continuing to build expertise in affordable housing finance.

Responsibilities:

• Oversee routine servicing activities for a portfolio of commercial loans, ensuring records remain accurate and current.
• Coordinate the movement of funds at closing by assembling participating bank contributions and facilitating payment distributions after borrower remittances are received.
• Create and organize loan closing documentation, then enter finalized transactions into the loan servicing platform.
• Reconcile investor and member bank balances, including interest allocations, with careful attention to numerical accuracy.
• Produce scheduled reports for borrowers and participating banks on a quarterly basis, keeping stakeholders informed of portfolio activity.
• Compile monthly and quarterly portfolio summaries covering balances, performance metrics, and related lending data.
• Monitor insurance compliance and administer requests tied to replacement reserves in line with loan requirements.
• Provide reporting support to the external accounting partner by preparing timely monthly information and addressing servicing-related data needs.

The salary range for this position is $70,000 to $90,000 + discretionary bonus.

Benefits:

Health Coverage: 100% employee medical, dental, vision, and life; 35% dependent coverage Retirement: SEP plan, 100% employer funded after 12 months (typically ~8%); 403(b) and Roth options for employee contributions PTO: 2 weeks to start Holidays: 6 Standard

• Experience working with loan servicing systems; familiarity with commercial loan servicing platforms is strongly valued.
• Background in a credit union, private lending, hard money lending, or a comparable financial services environment is preferred.
• Demonstrated accuracy when handling payment flows, reconciliations, and other detail-sensitive financial tasks.
• Ability to work effectively in a small team setting and understand how individual output affects broader operational processes.
• Willingness to learn affordable housing finance and expand knowledge beyond prior residential lending experience.
• Confidence in managing non-routine servicing matters independently while using sound judgment to escalate questions when needed.
• Proficiency in loan administration, reporting, and servicing support for active loan portfolios.