Loan Processor - Support

We are looking for a detail-oriented Consumer Loan Support - Support team member to provide onsite administrative and operational assistance to a consumer lending team in Albuquerque, New Mexico. This is a Contract position suited for someone who can keep loan-related records organized, manage routine servicing tasks, and help maintain smooth daily workflow. The ideal candidate is dependable, organized, and comfortable handling documentation, mail, and support activities in a fast-paced financial services environment. Responsibilities: • Receive, sort, and distribute incoming mail while ensuring loan-related correspondence is routed accurately and promptly. • Prepare title packets and assist with vehicle title documentation to support timely processing and record completion. • Maintain and update closed loan reports, helping keep internal records accurate and easy to track. • Review payoff details and organize supporting account documents to ensure files are complete and properly maintained. • Address straightforward maintenance or service tickets by following established procedures and escalating issues when needed. • Provide day-to-day support for loan servicing activities, assisting the team with routine operational and administrative tasks. • File, scan, and organize physical and electronic documents so records remain accessible, compliant, and well structured.

• Strong organizational skills with a high level of accuracy and attention to detail.
• Prior experience in administrative support, document processing, filing, or similar operational work.
• Familiarity with mail handling, record management, and general office support responsibilities.
• Experience working with vehicle titles or title-related paperwork is preferred.
• Background in banking, lending, loan servicing, or another financial services setting is preferred.
• Ability to manage multiple tasks independently and maintain productivity in an onsite work environment.