Legal Secretary

We are looking for a skilled Legal Secretary to support a high-volume personal injury practice in Houston, Texas. This Long-term Contract position is well suited for someone who combines strong client service instincts with accuracy, discretion, and comfort working in a fast-paced legal environment. The role focuses on client intake coordination, document tracking, and administrative support tied to complex medical device litigation. You will play an important part in keeping case information organized, up to date, and handled with care.

Responsibilities:

• Manage frequent incoming and outgoing client communications with professionalism, empathy, and efficiency.
• Collect, confirm, and update client details to ensure case files remain complete and accurate.
• Request medical records and related documentation, then monitor outstanding items and follow up as needed.
• Enter large volumes of case information into internal databases while maintaining a high level of precision.
• Guide clients through intake steps, explain documentation needs, and provide timely status-related communication.
• Maintain organized records and case notes while safeguarding confidential and sensitive information.
• Assist attorneys and legal support staff with administrative work connected to active case management.
• Review and organize medical documentation to support intake accuracy and ongoing file development.
• Prior experience in legal support, client intake, customer service, call center operations, or administrative coordination.
• Strong verbal and written communication skills with the ability to interact effectively with clients and internal teams.
• Proven ability to perform accurate data entry and navigate computer-based systems efficiently.
• High level of professionalism when handling private, sensitive, or confidential information.
• Strong organizational skills and the ability to manage multiple tasks in a fast-moving environment.
• Experience working in a law firm, healthcare setting, or with medical records is preferred.
• Background in personal injury or mass tort matters is an advantage, though not required.