Key Accounts Project Lead

We are looking for a Key Accounts Project Lead to coordinate high-priority customer initiatives and keep complex projects moving smoothly across multiple teams. This Long-term Contract position is based in La Mirada, California, and is ideal for someone who combines strong organization with a client-focused approach and confident communication. In this role, you will work closely with account leadership and cross-functional partners to align timelines, resolve issues early, and maintain a high standard of service for key accounts.

Responsibilities:

• Direct project activity for key customer accounts, ensuring milestones, deliverables, and follow-up actions remain on schedule.
• Partner with sales, design, production, operations, and customer service teams to maintain alignment and support seamless execution.
• Build strong working relationships with external partners and internal stakeholders by providing clear updates and managing expectations effectively.
• Identify risks, dependencies, and shifting priorities early, then take action to keep projects progressing without disruption.
• Organize project details, documentation, and communication threads so teams can make informed decisions quickly.
• Support account-level planning by coordinating timelines, tracking open items, and helping prioritize urgent business needs.
• Lead cross-functional discussions to resolve obstacles, clarify responsibilities, and drive accountability across involved teams.
• Contribute to process improvements and support operational changes when project work requires coordination across evolving systems or workflows.
• Demonstrated experience leading projects that involve multiple departments and external stakeholders.
• Strong project management skills with the ability to oversee several priorities at the same time while maintaining attention to detail.
• Excellent verbal and written communication skills, with the ability to provide organized and proactive updates.
• Proven ability to build trust with customers and internal partners through a service-oriented and solution-focused approach.
• Background in formal project management methods; PMP certification is valued.
• Experience working in cross-functional project environments using structured delivery practices such as Agile or Scrum.
• High level of organization, sound judgment, and the ability to anticipate needs before issues escalate.