IT Support Specialist

IT Support Specialist Are you a tech-savvy problem solver who enjoys helping others? We are seeking an IT Support Specialist to provide hands-on technical support, maintain computer equipment, and help ensure a reliable technology environment for employees.

What You'll Do:

• Provide desktop and user support via phone, email, and in person
• Troubleshoot hardware, software, printing, and connectivity issues
• Install, configure, and maintain computers, peripherals, and software
• Support Windows, Apple iOS, Android, and Linux environments
• Assist with networking, system updates, equipment moves, and inventory management
• Train users on computer applications and best practices
• Help maintain IT documentation, asset tracking, and recycling programs

What We're Looking For:

• Associate degree in a computer-related field OR high school diploma with 1-2 years of IT support experience
• Experience with Microsoft Office, web browsers, printers, and common business applications
• Basic knowledge of networking concepts (DNS, DHCP, IP addressing, switches, routers, firewalls)
• Strong troubleshooting, customer service, and communication skills
• Ability to work independently and as part of a team in a fast-paced environment

Why Apply?

• Excellent opportunity to grow your IT career
• Diverse hands-on experience across hardware, software, networking, and end-user support
• Collaborative team environment with opportunities to learn new technologies

Associate degree in a computer-related field or High School Diploma with 1-2 years of technical support experience Experience supporting Microsoft Office, web browsers, printers, and common business applications Working knowledge of Windows, iOS, Android, and Linux operating systems Basic understanding of computer hardware, servers, and peripherals Familiarity with networking concepts, including DNS, DHCP, IP addressing, switches, routers, and firewalls Strong troubleshooting, analytical, and problem-solving skills Excellent customer service, written, and verbal communication skills Ability to work independently and collaboratively in a team environment Ability to manage multiple priorities, work under pressure, and meet deadlines Capable of reading and interpreting technical specifications and user requirements Ability to perform the physical requirements of the role, including moving and setting up computer equipment as needed