IT Support
- Olive Branch, MS, United States
$29 to $30 USD / hour
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Job details
- Pay
- $29 to $30 USD / hour
- Apply by
- Experience
- 3+ years of IT Support, Desktop Support, or Help Desk experience
- Posting language
- English
- Posted
Original job description
On behalf of our manufacturing client, Robert Half Talent Solutions, Technology Practice is seeking an IT Support Specialist to support a fast-paced manufacturing and distribution environment. This role is responsible for ensuring business-critical technology remains operational across warehouse, logistics, and production environments. The ideal candidate will have a strong foundation in desktop support, hardware troubleshooting, Active Directory administration, and operational technologies such as RF scanners and Zebra printers.
Responsibilities
- Support and configure RF scanners and handheld devices
- Troubleshoot and maintain Zebra label printers
- Perform workstation imaging and deployments using SCCM and/or Intune
- Support Office 365 users and related technologies
- Administer Active Directory accounts, permissions, and password resets
- Troubleshoot network connectivity issues including DNS, DHCP, and related services
- Utilize ServiceNow or similar ticketing systems to track and resolve incidents
- Document troubleshooting steps, resolutions, and support procedures
- Provide hands-on support to warehouse and manufacturing operations
Qualifications
- 3+ years of IT Support, Desktop Support, or Help Desk experience
- Experience supporting manufacturing, logistics, warehousing, or distribution operations preferred
- Knowledge of Active Directory and Office 365
- Experience with SCCM and/or Intune
- Experience supporting printers, scanners, or other operational hardware
- Strong troubleshooting and problem-solving skills
- Ability to prioritize issues based on business impact and urgency
Location: ONSITE Schedule: 2:30 PM – 11:00 PM, Friday - Tuesday Employment Type: Full-Time Contract with Potential for Hire
Important Note This position directly supports manufacturing and distribution operations where technology availability is critical to business performance. Candidates must be fully available and engaged for their assigned shift. This is not intended to be a supplemental or second full-time job and may not be suitable for individuals working another full-time position before or after their scheduled shift.