Invoice and Dispute Specialist

We are looking for a Billing Specialist to join a team in Bloomington, Minnesota on a 3-month Contract assignment. This contract opportunity is ideal for someone starting their accounting or business career who enjoys structured, detail-focused work and wants to build experience in accounts receivable operations. The role supports invoice submission, account follow-up, and issue resolution while working in a collaborative team environment with a hybrid schedule.

Responsibilities:

• Process a high volume of invoices each day by entering, reviewing, and submitting billing information through numerous customer payment portals.
• Manage a portfolio of customer accounts by monitoring invoice progress, tracking payment status, and performing regular follow-up outreach.
• Investigate billing disputes, delayed payments, and submission errors by gathering details and identifying the root cause of account issues.
• Partner with internal departments to resolve discrepancies, obtain required documentation, and ensure invoices meet customer-specific guidelines.
• Learn and apply varied portal requirements and submission standards across a broad range of customer accounts.
• Maintain accurate records across an ERP system, Excel, and other business systems while handling repetitive data entry with a high level of precision.
• Communicate professionally with customers and internal teams to address questions, clarify outstanding items, and support timely payment resolution. •
• At least 1 year of experience in accounts receivable, invoicing, billing support, or a related finance or administrative function.
• Strong attention to detail with the ability to manage repetitive, high-volume data entry accurately and consistently.
• Basic Microsoft Excel skills, including filtering, copy and paste functions, and general spreadsheet navigation.
• Experience working across multiple systems or screens, customer portals, or other billing platforms.
• Effective written and verbal communication skills with a customer service mindset.
• Ability to learn new procedures quickly, take reliable notes, and follow documented processes closely.
• Strong organizational skills with the ability to balance account follow-up, research tasks, and daily processing deadlines.
• A proactive, team-oriented approach with the confidence to ask thoughtful questions and escalate issues when needed.