Insurance Authorization Coordinator

We are looking for an Insurance Authorization Coordinator to support a healthcare team on-site in Asheville, North Carolina. This contract opportunity with permanent potential is ideal for someone who combines strong insurance verification and authorization experience with a solid understanding of medical billing workflows. In this role, you will help keep patient services moving efficiently by coordinating coverage approvals, clarifying benefit details, and contributing to accurate reimbursement processes.

Responsibilities:

• Coordinate prior approval and pre-certification activities for medical services, medications, procedures, and diagnostic exams.
• Review insurance coverage and confirm patient eligibility, benefits, and plan-specific requirements before services are delivered.
• Prepare and send authorization submissions with the necessary clinical and administrative documentation to payers.
• Track open requests, address missing information, and pursue updates on delayed, denied, or incomplete determinations.
• Serve as a point of contact for patients, providers, clinical teams, and insurance representatives regarding coverage status and next steps.
• Support billing operations by assisting with claim preparation, claim corrections, and appeal documentation when reimbursement issues arise.
• Investigate payment variances, denied claims, and other billing discrepancies to help resolve outstanding issues promptly.
• Maintain complete and accurate records in healthcare and billing platforms while following payer rules and organizational standards.
• Assist with reimbursement follow-up and accounts receivable activities to improve payment timeliness and claim resolution.
• At least 2 years of experience in prior authorizations, insurance verification, medical billing, or a closely related healthcare administrative role.
• Working knowledge of payer authorization processes, benefit verification, and claim follow-up procedures.
• Experience handling billing tasks such as claim review, denial support, payment research, or appeals coordination.
• Strong administrative skills, including scheduling, documentation management, and handling inbound communications professionally.
• Ability to work accurately in a fast-paced healthcare setting while managing multiple cases and deadlines.
• Familiarity with home health or broader healthcare services is preferred.
• Clear communication skills with the ability to collaborate effectively with patients, clinical staff, physicians, and insurance carriers.