Inside Sales Assistant

Are you the person everyone relies on to keep things moving? Do you thrive in a fast-paced environment where no two days look the same, love helping customers, and take pride in keeping details accurate and organized? We're looking for a motivated, dependable, and customer-focused professional who enjoys wearing many hats. This is a highly visible role that blends customer service, sales support, event coordination, and administrative responsibilities. You'll be the go-to person who helps ensure customers receive exceptional service while supporting a busy sales team behind the scenes. What You'll Be Doing Customer Service & Sales Support

• Serve as a key point of contact for customer inquiries and order-related questions
• Enter and maintain customer orders with a high level of accuracy
• Assist customers with order status updates, inventory availability, and delivery timelines
• Support the sales team with documentation, reporting, and customer communications
• Help track orders, research inventory, and coordinate follow-up activities

Customer Experience & Event Coordination

• Coordinate customer visits, tours, and special events from start to finish
• Manage scheduling, logistics, materials, catering, and visitor preparations
• Support customer appreciation events and help create a positive customer experience
• Build strong relationships by providing professional, responsive service

Administrative & Operational Support

• Maintain customer files, records, and databases
• Prepare reports related to sales activity, inventory, and business operations
• Assist with claim processing, documentation, and follow-up
• Manage calendars, schedules, and departmental information
• Provide general office and administrative support where needed

Associate's degree required 2+ years of customer service, administrative, sales support, or coordination experience preferred Strong personality with the confidence to ask questions, solve problems, and take initiative Exceptional reliability and follow-through Strong organizational skills with excellent attention to detail High level of accuracy in data entry, documentation, and record keeping Ability to manage multiple priorities in a fast-paced environment Professional communication and interpersonal skills Positive attitude and a team-first mentality