Human Resources (HR) Generalist

We are looking for an HR Generalist to support core people operations for a telecom services organization in North Carolina. This role will handle a broad range of human resources activities, including recruiting coordination, new employee setup, employee support, benefits and payroll assistance, and policy administration. The ideal candidate brings practical HR experience, sound judgment, and strong attention to detail when managing employee records and ensuring compliance.

Responsibilities:

• Coordinate full-cycle hiring activities, including posting openings, screening candidates, scheduling interviews, and supporting selection decisions.
• Lead the onboarding process for new employees by preparing documentation, facilitating orientation, and ensuring timely completion of required forms.
• Serve as a point of contact for employee relations matters, responding to questions and helping resolve workplace concerns in a thoughtful and confidential manner.
• Assist employees with benefits and pay-related inquiries, working closely with internal partners or vendors to address issues accurately and promptly.
• Maintain and update personnel files, HRIS records, and other employee data to ensure accuracy, organization, and compliance.
• Administer HR policies and procedures consistently while helping managers and employees understand applicable guidelines and expectations.
• Support compliance efforts by tracking required documentation, monitoring adherence to employment practices, and preparing records for audits or reviews.
• Generate routine HR reports and provide administrative support for ongoing human resources programs and initiatives.
• At least 3 years of experience in a human resources generalist or broad HR support role.
• Working knowledge of employee relations practices, HR administration, onboarding, and benefits support.
• Experience using HRIS platforms to manage employee information and maintain accurate records.
• Familiarity with payroll support processes, policy administration, and employment compliance requirements.
• Strong communication skills with the ability to interact professionally with employees, managers, and external partners.
• High level of discretion and ability to handle sensitive information with confidentiality.
• Excellent organizational skills and attention to detail in a fast-paced work environment.