We are looking for an experienced Human Resources Director to lead people operations for a multi-site workforce across North America, with this role based in Milpitas, California. This Long-term Contract position will oversee employee relations, compliance, benefits, performance programs, and day-to-day HR support for both onsite and remote employees. The ideal candidate brings strong judgment, a hands-on leadership style, and deep knowledge of multi-state employment practices in complex operational environments.
Responsibilities:
- Direct end-to-end HR operations for more than 250 employees across six locations, ensuring consistent support for both local and remote team members.
- Guide managers and employees through sensitive workplace matters, including investigations, corrective actions, performance concerns, escalations, and employee separations.
- Advise leadership on multi-state employment regulations and help manage workforce changes, including organizational restructuring and reduction-in-force activities.
- Manage HR compliance programs by maintaining policies, records, required filings, audit preparation, training coordination, and documentation standards.
- Oversee employee benefits administration, annual open enrollment, retirement plan coordination, and employee communication related to benefit offerings.
- Partner with Payroll and Finance to ensure accuracy in timekeeping, deductions, compensation matters, commission-related questions, expense processes, travel coordination, and employee data records.
- Lead annual HR processes such as performance reviews, merit planning, compensation analysis, reporting, and organizational chart maintenance.
- Supervise direct and indirect support staff, including site-based HR representatives and operational leaders, while promoting consistent service delivery across locations.
- Support workplace and operational projects such as vendor coordination, facilities-related changes, policy rollout, and site relocation activities as business needs evolve.
- 10+ years of progressive HR leadership experience, including oversight of multi-site and multi-state human resources operations.
- Proven background in employee relations with experience handling investigations, disciplinary processes, terminations, and performance-related matters.
- Strong knowledge of HR compliance, policy administration, audit readiness, and employment law across multiple states.
- Hands-on experience with benefits administration, compensation programs, and core HR operational processes.
- Required proficiency with ADP Workforce Now.
- Experience managing full-cycle recruiting and workforce planning, including support for manufacturing or skilled trades recruitment environments.
- Ability to collaborate effectively with cross-functional teams such as Payroll, Finance, and operational leadership.
- Familiarity with platforms such as SAP SuccessFactors, Spark, and benefits administration systems is a plus.