Greeter

We are looking for a welcoming and service-focused Greeter. This position is ideal for someone who enjoys assisting the public, staying organized, and helping visitors move efficiently through the service process. The person in this role will provide front-of-house support by reviewing documents, guiding customers to the right services, and assisting with in-office tools and testing steps.

Responsibilities:

• Welcome visitors promptly and create a positive first impression for customers entering the office.
• Review customer documents for completeness and direct individuals to the appropriate next step before service begins.
• Coordinate visitor flow by updating and monitoring the queue system to help reduce wait-time confusion.
• Evaluate vision screening outcomes and record successful results accurately in the computer system.
• Support customers using self-service kiosks by answering questions and helping them complete transactions.
• Capture photographs for driver’s license processing while ensuring quality and customer readiness.
• Provide clear guidance on office procedures and respond to routine service-related questions with courtesy and patience
• Demonstrated customer service experience in a reception, front-desk, or public-facing environment.
• Ability to handle paperwork carefully and verify information with accuracy and attention to detail.
• Comfort using computers and entering data correctly in a fast-paced setting.
• Strong communication skills with the ability to assist a diverse customer population professionally.
• Ability to manage time effectively and remain organized while balancing multiple customer needs.