Front Desk Coordinator

We are looking for a Front Desk Coordinator to support daily front office operations for a client site in Framingham, Massachusetts. This Long-term Contract opportunity is ideal for someone who enjoys creating a welcoming experience, managing incoming communications, and keeping the reception area running smoothly. The position is fully on-site and offers the chance to contribute to a collaborative team environment while building toward potential longer-term employment.

Responsibilities:

• Welcome visitors and clients in a courteous and attentive manner, ensuring a positive first impression upon arrival.
• Manage a multi-line phone system by answering inbound calls promptly, directing inquiries to the appropriate contacts, and taking accurate messages when needed.
• Provide front desk and concierge-style support by assisting guests, responding to routine questions, and helping maintain an organized reception area.
• Use Microsoft Word and Excel to complete basic administrative tasks, update information, and support day-to-day office needs.
• Handle unexpected situations at the front desk with sound judgment and practical problem-solving skills.
• Coordinate general reception activities to help maintain smooth communication between visitors, staff, and departments.
• Monitor front office workflow throughout the day and assist with additional administrative support tasks as needed.
• Prior experience in a front desk, receptionist, or customer-facing administrative role.
• Ability to answer and route inbound calls using a multi-line phone or switchboard system.
• Working knowledge of Microsoft Word and Excel for basic office support tasks.
• Strong interpersonal skills with the ability to interact professionally with clients, guests, and internal teams.
• Demonstrated problem-solving ability and comfort handling changing front desk priorities.
• Reliable attendance and the ability to work on-site in Framingham, Massachusetts.
• Previous experience in a similar office environment is considered a strong advantage.