Front Desk Coordinator

We are looking for a Front Desk Coordinator to support daily front office operations for a nonprofit organization in Aberdeen, Maryland. This Contract position is ideal for someone who enjoys creating a welcoming experience for visitors while keeping communication and administrative tasks organized. The person in this role will serve as a key point of contact, helping manage incoming calls, greeting guests, and ensuring the reception area runs smoothly.

Responsibilities:

• Welcome visitors, provide courteous assistance, and direct them to the appropriate staff or department.
• Manage a multi-line phone system by answering incoming calls promptly, screening inquiries, and transferring calls accurately.
• Maintain an orderly front desk area and help create a welcoming, friendly first impression for guests and community members.
• Receive and relay messages with accuracy, ensuring timely communication between callers and internal teams.
• Support routine administrative activities such as handling basic office correspondence, tracking visitor flow, and assisting with general front office tasks.
• Coordinate day-to-day reception coverage to help ensure smooth office operations during business hours.
• Prior experience in a receptionist, front desk, or customer-facing administrative role.
• Comfortable handling a multi-line telephone system in a busy office setting.
• Strong verbal communication skills with the ability to interact effectively with visitors and callers.
• Demonstrated ability to manage inbound calls efficiently while maintaining accuracy and courtesy.
• Organized work style with attention to detail and the ability to handle multiple tasks at once.
• Reliability, punctuality, and a detail-oriented demeanor suited to a nonprofit environment.