Front Desk Coordinator

We are looking for a Front Desk Coordinator to support daily front office operations for a nonprofit organization. This Contract position is ideal for someone who enjoys creating a welcoming environment, managing incoming communications, and keeping administrative tasks organized. The person in this role will serve as a key first point of contact for visitors and callers while helping the office run smoothly and effectively.

Responsibilities:

• Welcome guests and direct them to the appropriate staff members or departments in a courteous and attentive manner.
• Manage a multi-line phone system by answering inbound calls promptly, screening inquiries, and routing messages accurately.
• Maintain the front desk area so it remains organized, presentable, and ready to receive visitors throughout the day.
• Provide general administrative support such as handling correspondence, documenting messages, and assisting with routine office tasks.
• Coordinate incoming information and ensure requests from callers, visitors, and staff are addressed efficiently.
• Monitor daily front office activity and help maintain smooth communication between internal teams and external contacts.
• Previous experience in a front desk, receptionist, or customer-facing administrative role.
• Ability to answer and manage a multi-line phone system with accuracy and care.
• Strong verbal communication skills, including confidence handling inbound calls and in-person interactions.
• Excellent organizational skills with the ability to manage multiple tasks in a busy office setting.
• A detail-oriented demeanor and a welcoming approach when interacting with visitors, staff, and community members.
• Basic administrative and clerical skills, including message taking and routine office coordination.