Front Desk Coordinator

We are looking for a Front Desk Coordinator to support daily front office operations for a nonprofit organization in Aberdeen, Maryland. This Contract position is ideal for someone who creates a welcoming first impression, communicates clearly with visitors and callers, and keeps the reception area running smoothly. The person in this role will serve as a central point of contact while helping the team stay organized and responsive throughout the day.

Responsibilities:

• Welcome guests and staff with attention to detail and provide front desk support throughout the day.
• Manage a multi-line phone system, direct incoming calls to the appropriate contacts, and take accurate messages when needed.
• Respond to general inquiries from visitors and callers with clear information and courteous service.
• Maintain an orderly reception area and help ensure a positive experience for everyone entering the office.
• Coordinate routine administrative tasks such as handling mail, monitoring office traffic, and supporting basic scheduling needs.
• Assist internal teams with clerical support to help daily operations remain efficient and well organized.
• Prior experience in a front desk, receptionist, or customer-facing administrative role.
• Ability to manage a multi-line phone system while maintaining professionalism and accuracy.
• Strong verbal communication skills with confidence in handling inbound calls and in-person interactions.
• Excellent organizational skills and the ability to manage multiple tasks in a busy environment.
• Proficiency with basic office software and standard administrative practices.
• Dependable work habits and a service-oriented approach to supporting visitors and staff.