Front Desk Coordinator

We are looking for an experienced Front Desk Coordinator to support daily office operations in Saint Paul, Minnesota. This Contract position is ideal for someone with at least 1 year of experience who enjoys creating a welcoming environment, managing incoming communications, and keeping the front desk running smoothly. The person in this role will serve as the first point of contact for visitors and callers while providing dependable administrative support throughout the day.

Responsibilities:

• Welcome guests, employees, and vendors with a courteous and attentive approach while maintaining an organized reception area.
• Manage a multi-line phone system, direct calls to the appropriate contacts, and take accurate messages when needed.
• Respond to inbound phone inquiries promptly and provide clear, helpful information to callers.
• Coordinate front desk activities such as visitor check-in, badge distribution, and general reception coverage.
• Offer concierge-style assistance by helping guests navigate the office and addressing routine questions or needs.
• Monitor incoming deliveries, mail, and packages and ensure items are routed to the correct recipients.
• Support basic administrative tasks including scheduling assistance, data entry, and upkeep of front office records.
• At least 1 year of experience in a front desk, receptionist, or customer-facing administrative role.
• Demonstrated ability to manage receptionist duties in a fast-paced office setting.
• Experience handling inbound calls using a multi-line or switchboard phone system with up to 10 lines.
• Strong verbal communication skills and a detail-oriented demeanor when interacting with visitors and callers.
• Ability to provide concierge-style service with attention to detail and a customer-focused mindset.
• Reliable organizational skills with the ability to prioritize tasks and maintain front desk efficiency.