Front Desk Coordinator

We are looking for a Front Desk Coordinator to support daily operations at a well-organized business center in Indianapolis, Indiana. This Contract position is ideal for someone who enjoys creating a welcoming environment, staying organized, and delivering dependable service to clients and visitors. In this role, you will help keep the front desk running smoothly while handling administrative support that allows customers to stay focused on their business priorities.

Responsibilities:

• Welcome visitors and clients in a courteous, attentive manner and provide front desk assistance throughout the day.
• Sort and distribute incoming mail and ensure deliveries reach the appropriate offices promptly.
• Maintain the appearance and readiness of shared spaces by monitoring supplies and keeping the center clean, orderly, and presentable.
• Manage routine reception activities, including answering inbound calls and directing inquiries to the appropriate contacts.
• Support customers with day-to-day administrative needs and respond promptly to questions or service requests.
• Monitor the front desk area to ensure smooth daily operations and a positive on-site experience for all guests and tenants.
• At least 2 years of customer service, front desk, reception, or similar experience in a detail-oriented setting.
• Strong verbal and written communication skills with the ability to build positive working relationships.
• Proven ability to handle multiple priorities efficiently while maintaining a high level of customer service.
• Comfortable taking initiative, resolving issues independently, and following through on outstanding concerns.
• Proficiency with Microsoft Office and other standard workplace technology tools.
• Experience answering inbound calls and working with multi-line phone systems or switchboards.
• Positive, adaptable, and dependable approach in a fast-paced environment.