Front Desk Coordinator

We are looking for a friendly and dependable Front Desk Coordinator to support daily reception operations in Buffalo, New York. This Contract position is ideal for someone who enjoys creating a welcoming first impression while keeping front office activity organized and responsive. The person in this role will serve as a central point of contact for visitors and callers, helping ensure smooth communication across the office.

Responsibilities:

• Welcome visitors professionally, assist with check-in, and direct guests to the appropriate person or department.
• Manage a multi-line phone system by answering incoming calls promptly, transferring calls accurately, and taking clear messages when needed.
• Serve as the first point of contact at the front desk, maintaining an orderly and approachable reception area throughout the day.
• Respond to routine inquiries from callers and visitors with courtesy, professionalism, and attention to detail.
• Coordinate basic front office activities to support daily business operations and improve the overall visitor experience.
• Maintain communication flow by routing information efficiently between staff, guests, and external contacts.
• Support part-time reception coverage needs by handling scheduled front desk duties consistently and reliably.
• Previous experience in a receptionist, front desk, or similar customer-facing administrative role.
• Ability to operate a multi-line phone or switchboard system with accuracy and confidence.
• Strong verbal communication skills and a detail-oriented telephone manner.
• Comfortable handling a high volume of inbound calls while remaining organized and courteous.
• Reliable attendance and the ability to manage front desk responsibilities independently.
• Strong interpersonal skills with a welcoming and service-oriented approach.
• Basic administrative and organizational skills to support day-to-day reception tasks.