Engineer

We are seeking a hands-on Microsoft 365 Engineer with a strong focus on Power Platform and SharePoint Online administration, configuration, and production support. This role will support and maintain a large-scale Microsoft environment, with responsibilities spanning Power Platform, SharePoint, and the broader Microsoft 365 ecosystem. This is an engineer-level position with a strong operational and administrative focus. The ideal candidate will have experience managing platforms, supporting business users, troubleshooting technical issues, maintaining configurations, and ensuring the reliability of enterprise collaboration tools. While a solid understanding of Microsoft 365 is required, the primary focus will be on Power Platform and SharePoint administration rather than solution architecture or full-scale application development.

Key Responsibilities

• Provide day-to-day administration, configuration, and operational support for Microsoft Power Platform, including Power Apps, Power Automate, and Power Platform environments.
• Administer and support SharePoint Online, including site administration, permissions, access management, configurations, and troubleshooting.
• Manage Power Platform environments, security roles, governance settings, connectors, and user access.
• Support Power Apps and Power Automate solutions, troubleshooting issues, managing connections, and assisting with operational maintenance.
• Monitor platform performance, investigate incidents, and resolve production support issues across Power Platform and SharePoint.
• Provide administration and support across Microsoft 365 services, including Teams, Exchange Online, Office applications, and Copilot.
• Manage incoming support requests, troubleshoot technical issues, and work through ticketing systems to ensure timely resolution.
• Navigate Microsoft 365 and Power Platform administrative portals to diagnose issues and make configuration changes.
• Utilize PowerShell scripting to support administrative tasks, troubleshooting, and routine maintenance.
• Assist with platform updates, ongoing maintenance, access reviews, and configuration management.
• Document administrative procedures, troubleshooting steps, and issue resolutions.
• Collaborate with engineering, infrastructure, and business teams to support platform stability and ongoing operational needs.

Required Qualifications

• 5+ years of hands-on experience supporting and administering Microsoft 365 environments.
• Strong experience administering and supporting Microsoft Power Platform, including Power Apps and Power Automate.
• Practical SharePoint Online administration experience, including site management, permissions, security, and configuration.
• Experience managing Power Platform environments, user access, security settings, connectors, and governance.
• Ability to troubleshoot Power Apps and Power Automate issues and provide ongoing production support.
• Strong working knowledge of Microsoft 365 administration and associated administrative portals.
• Experience supporting enterprise production environments, handling support tickets, and performing break/fix troubleshooting.
• Familiarity with PowerShell scripting for administrative tasks and automation.
• Ability to work with technical and non-technical users, prioritize support requests, and communicate technical issues effectively.

Preferred Qualifications

• Experience supporting Power Platform and SharePoint across multiple tenants or large enterprise environments.
• Familiarity with Power Platform Center of Excellence (CoE) tools and governance practices.
• Experience with Microsoft Entra ID, security groups, identity management, and access controls.
• Exposure to Power Platform licensing, environment strategies, and data loss prevention (DLP) policies.
• Experience supporting Microsoft Teams, Exchange Online, Copilot, and other Microsoft 365 services.
• Familiarity with Microsoft Graph and PowerShell administration modules.
• Microsoft certifications related to Power Platform, SharePoint, or Microsoft 365 administration.