Dispatcher

We are looking for a reliable Dispatcher to support daily delivery operations in Wisconsin. This contract opportunity is ideal for someone who thrives in a fast-moving warehouse and logistics environment and can keep drivers, packages, and schedules organized throughout the day. The person in this role will coordinate dispatch activity, maintain shipment visibility, and help ensure deliveries are completed accurately and on time.

Responsibilities:

• Organize the morning dispatch process by preparing outbound volume, arranging packages, and building efficient driver routes for the day.
• Handle package intake tasks such as scanning, labeling, and sorting shipments to support accurate movement through the operation.
• Oversee active delivery routes and make adjustments as needed to improve timeliness and overall route performance.
• Verify geofence settings and address discrepancies that could affect delivery tracking or route accuracy.
• Investigate and resolve package-related issues quickly, including exceptions that may delay successful delivery.
• Track shipment progress and update statuses for situations such as failed drop-offs, age-restricted deliveries, or missing packages.
• Coordinate schedules for independent contractor drivers and confirm adequate coverage for daily demand.
• Monitor real-time communication channels and respond promptly to operational questions or service issues.
• Review proof-of-delivery photos to confirm completion standards and identify any documentation concerns.
• Experience in dispatch, logistics coordination, or transportation support within a fast-paced operation.
• Strong customer service skills with the ability to communicate clearly across drivers, warehouse teams, and internal partners.
• Comfort working with dispatch software, tracking tools, and computer-based systems throughout the day.
• Ability to manage multiple priorities while maintaining attention to detail and accurate shipment records.
• Problem-solving skills to address delivery exceptions, driver coverage gaps, and package status issues efficiently.
• Experience monitoring live communications, such as chat platforms or similar operational messaging tools.
• Dependable organizational skills and the ability to work effectively in a deadline-driven warehouse environment.