Customer Service Representative

Our client is seeking a detail-oriented Customer Service Representative with administrative experience to join their team. This role is ideal for someone who enjoys helping customers, managing day-to-day office tasks, and supporting internal operations in a fast-paced environment.

• Respond to customer inquiries via phone, email, and in person in a timely manner.
• Resolve customer issues and escalate complex concerns as needed.
• Maintain accurate customer records, files, and documentation.
• Perform administrative duties such as data entry, scheduling, filing, and preparing reports.
• Support office operations and assist team members with general administrative tasks.
• Process orders, track requests, and follow up to ensure customer satisfaction.
• 1+ years of customer service experience.
• Previous administrative or office support experience preferred.
• Strong communication, organizational, and problem-solving skills.
• Proficiency with Microsoft Office Suite and basic office systems.
• Ability to multitask and work effectively in a team environment.