Customer Service Representative

Join a growing team where your attention to detail and organizational skills make a direct impact. We're seeking a reliable and customer-focused DMV Services Clerk to support vehicle title and registration processes in a fast-paced, collaborative environment. This is an excellent opportunity for someone who enjoys administrative work, problem-solving, and keeping critical transactions moving efficiently.

What You'll Do:

• Serve as a key liaison with DMV offices to obtain updates, verify requirements, and ensure timely processing of title and registration transactions.
• Review, prepare, scan, and maintain accurate documentation related to vehicle titles, registrations, and supporting records.
• Document account activity, enter detailed notes, and maintain accurate status updates within internal systems.
• Track outstanding items and proactively follow up to resolve pending title and registration issues.
• Research fees, corrections, and documentation requirements to ensure compliance and accuracy.
• Coordinate with internal teams and external parties to obtain missing information and successfully close accounts.
• Support onboarding and training efforts by helping new team members learn departmental procedures and best practices.

What We're Looking For:

• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a deadline-driven environment.
• Excellent communication and follow-up skills.
• Prior administrative, clerical, customer service, DMV, title, registration, or documentation experience is a plus.
• Dependable team player with a proactive approach to problem-solving.

This is a great opportunity to gain valuable industry experience while joining a supportive team that values accuracy, teamwork, and professional growth.