Customer Service AP Clerk

We are looking for a Customer Service AP Clerk to join a retail team in White Plains, New York in a contract-to-permanent capacity. This position is well suited for someone who enjoys balancing customer support with data entry tasks in a fast-paced environment. The role follows a 5 day scheduld including Saturdays.

Responsibilities:

• Handle accounts payable activities by reviewing, organizing, and entering invoice information accurately and on time.
• Support customers by responding to questions, resolving routine issues, and providing clear updates related to billing or payment matters.
• Process credit card payments and verify transaction details to ensure accuracy and proper documentation.
• Maintain organized financial and customer records so information can be retrieved quickly and reported correctly.
• Coordinate with internal teams to address discrepancies, follow up on outstanding items, and keep workflows moving efficiently.
• Monitor daily task volumes and prioritize time-sensitive work to meet service and payment deadlines.
• Assist with additional administrative or cross-functional duties as needed to support department operations.
• Previous experience in invoice processing, accounts payable support, or a similar transactional role.
• Working knowledge of credit card payment handling and basic financial recordkeeping.
• Customer service experience with the ability to communicate professionally and resolve issues effectively.
• Strong attention to detail and accuracy when managing payments, invoices, and related documentation.
• Ability to work Monday through Friday with occasional Saturday availability.
• Comfortable managing multiple responsibilities in a retail or high-volume business setting.
• Proficiency with standard office systems and the ability to learn new processes quickly.