Credit Specialist

This role is to support credit and collections operations and is responsible for evaluating account creditworthiness, maintaining credit records, managing collection activity, and helping reduce financial risk. The ideal candidate will bring strong analytical, communication, negotiation, and customer service skills to a fast-paced accounting environment. Entry-level candidates with relevant skills are encouraged to apply.

Key Responsibilities

• Create and maintain credit history files for customer accounts
• Analyze and assess the creditworthiness of accounts and clients using external credit risk management tools and reports
• Manage collection efforts and calls for the accounts receivable portfolio
• Document daily collections activity and account updates
• Research account disputes and billing discrepancies
• Perform account and payment reconciliations
• Respond to credit inquiries from internal and external clients
• Identify delinquent accounts that may require outside collection efforts
• Monitor potential bad debt and financial exposure
• Maintain accurate records and assist with reporting related to credit and collections activities

Qualifications

• Associate or bachelor’s degree in accounting, finance, or a related field preferred
• Prio credit, collections, or accounts receivable experience is a plus
• Strong customer service, negotiation, communication, and analytical skills
• Ability to research discrepancies and resolve account issues effectively
• Proficiency in Microsoft Office, including Excel
• High attention to detail and strong organizational skills
• Ability to manage multiple priorities and meet deadlines

Preferred Skills

• Experience with credit analysis, collections, or accounts receivable functions
• Familiarity with credit reporting tools and risk assessment resources
• Strong reconciliation and dispute resolution experience
• Ability to work independently and collaboratively across departments