Credentialing Analyst

We are looking for a Credentialing Analyst to join a contract opportunity based in Provo, Utah. This position supports finance-related operations by partnering with cross-functional teams to resolve issues, improve the stakeholder experience, and help maintain accuracy in billing, renewals, and forecasting activities. The ideal candidate brings strong analytical judgment, clear communication skills, and the ability to manage a high volume of requests while meeting service expectations and accounting deadlines.

This is a hybrid role with 3 days onsite in Provo, Utah.

Responsibilities:

• Collaborate with teams across finance, sales, and customer-facing functions to address questions, resolve issues, and support smooth deal and renewal activity.
• Review financial and operational information carefully to help maintain accurate billing, sales records, and forecast inputs.
• Explain policies, procedures, and complex account situations clearly to stakeholders with varying levels of technical or financial knowledge.
• Handle a steady flow of requests within established service timelines while balancing monthly close priorities.
• Identify process gaps and recommend practical improvements that increase efficiency and reduce errors for connected teams.
• Apply internal booking and quota-related guidelines to support consistent decision-making and sound financial operations.
• Contribute to a focused, service-oriented experience by building positive working relationships with internal stakeholders.
• Support a collaborative team environment by sharing knowledge, staying organized, and contributing to group goals.
• At least 1 year of experience in a role requiring strong attention to detail, preferably in finance, operations, or customer support.
• Proficiency in Microsoft Excel.
• Strong written and verbal communication skills.
• Demonstrated attention to detail and solid organizational ability.
• Ability to analyze issues, solve problems, and make sound decisions in a fast-paced environment.
• Experience managing multiple priorities and meeting deadlines consistently.
• Familiarity with credentialing-related work or transferable analytical support experience is preferred.