Concierge

We are looking for an experienced and service-driven Concierge to support daily front-of-house and workplace hospitality operations in Atlanta, Georgia. This Long-term Contract position is ideal for someone who enjoys creating a welcoming experience, coordinating meeting logistics, and keeping shared spaces organized in a detail-oriented office setting. The role requires strong judgment, attention to detail, and the ability to balance guest support, scheduling changes, and event-related needs in a fast-paced environment.

Responsibilities:

• Welcome visitors, clients, and employees with a courteous and attentive approach while serving as a key point of contact at the front desk.
• Coordinate reservations for conference rooms, visitor offices, and shared workspaces, adjusting arrangements as schedules shift throughout the day.
• Prepare meeting spaces based on event requirements, including room layout, refreshments, utensils, and basic audio/visual setup.
• Partner with internal staff and guests to organize catering for meetings and workplace events, confirming accurate and timely delivery.
• Restore conference rooms and hoteling offices after use so they are clean, stocked, and ready for the next reservation.
• Monitor kitchens, pantries, and common areas to maintain cleanliness, replenish supplies, and support an orderly office environment.
• Track inventory for hospitality and catering items and place replenishment requests when stock runs low.
• Identify facility or maintenance concerns in shared spaces and coordinate service requests with the appropriate teams.
• Assist with general office support tasks such as scanning documents, handling mailroom-related needs, and managing calls through a multi-line phone system when required.
• High school diploma or equivalent required.
• At least one year of experience in a customer-facing setting such as corporate offices, hospitality, food service, housekeeping, or a related environment.
• Demonstrated ability to provide high-quality customer service and build positive relationships with staff, visitors, and clients.
• Familiarity with Microsoft Office and Outlook, along with comfort learning reservation and scheduling tools.
• Strong verbal and written communication skills with the ability to stay organized and attentive to detail.
• Ability to manage multiple priorities, meet deadlines, and make sound decisions within established guidelines.
• Comfortable working in a fast-moving team environment while maintaining an appropriate appearance and demeanor.
• Basic experience with audio/visual equipment and a proactive approach to anticipating meeting or event needs.