Compliance Specialist
- Phoenix, AZ, United States
$24 to $26 USD / hour
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Job details
- Pay
- $24 to $26 USD / hour
- Apply by
- Posting language
- English
- Posted
Original job description
Robert Half Legal is partnering with an established and growing consumer debt recovery law firm in its search for a Compliance Specialist. This is a contract-to-hire opportunity offering $25/hour during the contract period, with the opportunity to join a collaborative and fast-paced team focused on operational excellence, quality, and regulatory compliance. This position is fully onsite, Monday through Friday, with business hours of 7:00 AM to 4:00 PM.
Position Overview The Compliance Specialist will play a key role in supporting compliance, quality assurance, and operational best practices across the organization. While experience within consumer debt collection is a plus, it is not required. Our client is open to candidates with strong transferable experience in compliance, quality assurance, auditing, legal support, risk management, operations, or other highly regulated environments. The ideal candidate is analytical, detail-oriented, proactive, and capable of identifying issues, conducting thorough reviews, and communicating findings clearly. This role is well-suited for someone who enjoys problem-solving, investigating issues, improving processes, and ensuring work is completed accurately and consistently.
Key Responsibilities
- Conduct audits, reviews, and quality control assessments of files, correspondence, and internal processes.
- Analyze findings, identify trends, and make recommendations to improve compliance and operational efficiency.
- Investigate complaints, discrepancies, and process issues, documenting findings and proposed resolutions.
- Draft professional written responses, reports, and compliance-related documentation.
- Track regulatory inquiries, internal reviews, and action items to ensure timely completion.
- Assist with maintaining policies, procedures, and process documentation.
- Collaborate with operational teams to identify risks, improve workflows, and strengthen internal controls.
- Support compliance training initiatives and serve as a resource for internal questions and best practices.
- Maintain organized records and ensure documentation is accurate, complete, and audit-ready.
- Participate in special projects and process improvement initiatives as assigned.
Qualifications
- 2+ years of experience in compliance, quality assurance, auditing, legal support, risk management, operations, financial services, healthcare, insurance, banking, or another regulated environment.
- Strong analytical, investigative, and problem-solving abilities.
- Exceptional attention to detail and organizational skills.
- Excellent written and verbal communication skills.
- Ability to review information critically, identify inconsistencies, and exercise sound judgment.
- Comfortable managing multiple priorities and meeting deadlines in a fast-paced environment.
- Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel.
- Ability to work independently while collaborating effectively with cross-functional teams.
Desired Traits
- Critical thinker with a naturally curious mindset.
- Proactive and resourceful approach to problem-solving.
- Strong sense of accountability and ownership.
- Ability to learn new regulations, policies, and processes quickly.
- Professional, adaptable, and team-oriented.
- Passion for accuracy, process improvement, and delivering high-quality work.
Why Apply? This is an excellent opportunity for a sharp professional seeking to leverage transferable compliance, audit, legal, or quality assurance experience in a growing organization. The firm offers hands-on exposure to compliance operations, opportunities for long-term growth, and the chance to make a meaningful impact from day one.
Schedule: Monday-Friday, 7:00 AM-4:00 PM (Onsite) Compensation: $25.00/hour during contract period Employment Type: Contract-to-Hire
More about this job
Skills
- Regulatory compliance
- Quality assurance
- Auditing
- Risk management
- Problem solving
- Quality control
- Follow up complaint reports
- Documentation
- Process improvement
- Attention to detail
- Organizational skills
- Communication skills
- Evaluate information
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Work independently
- Adaptability