Commercial Property GM

We are looking for an experienced Commercial Property GM to oversee daily retail property operations while delivering a high-quality experience for tenants, visitors, and business partners. This role calls for a practical leader who can guide onsite staff, maintain high property standards, and respond effectively to operational needs. The ideal candidate combines strong relationship management skills with sound business judgment and can support both day-to-day execution and longer-term growth opportunities.

Responsibilities:

• Direct daily operations across the commercial retail property, ensuring the site runs efficiently and reflects a well-maintained appearance at all times.
• Coordinate staff coverage and workflow priorities so onsite activities are handled smoothly and service expectations are consistently met.
• Lead, coach, and support team members through clear guidance, regular follow-up, and a collaborative management approach.
• Resolve tenant, guest, and visitor concerns with urgency and practical problem-solving.
• Build strong working relationships with tenants, vendors, advisors, and external partners to support reliable property performance.
• Review bookkeeping-related items and assist with administrative tracking, reporting, and operational follow-through as needed.
• Encourage a positive team culture by promoting accountability, respectful communication, and strong morale among staff.
• Develop connections within the local business community, including hospitality and retail partners, to increase visibility and create mutually beneficial opportunities.
• Identify and recommend ideas that enhance the guest experience, strengthen property performance, and support business growth.

Posted by Staffing Director Scott G. Moore (Apply here and connect on LinkedIn!)

• At least 5 years of experience in property management, retail operations, hospitality leadership, or a closely related role.
• Demonstrated ability to supervise staff, develop team performance, and lead with professionalism in a fast-moving environment.
• Strong communication skills with the ability to build productive relationships with tenants, guests, vendors, and community partners.
• Service-driven mindset with sound judgment and the ability to address issues calmly and effectively.
• Experience supporting operational administration, including bookkeeping review or related financial coordination.
• Ability to manage immediate operational demands while contributing ideas for long-term business development.
• Comfortable collaborating with remote ownership and using digital tools for communication and coordination.
• Background in property accounting, hospitality management, hotel operations, reservations, or booking support is beneficial.