Client Intake/Coordinator

We are looking for a detail-oriented Client Intake/Coordinator to join a legal team in Wauwatosa, Wisconsin on a Contract basis. This role supports client communication, case file upkeep, and day-to-day administrative coordination in a fast-paced legal environment. The position is well suited for someone who is comfortable speaking with clients, managing information accurately, and working with legal software and Microsoft Office tools. Responsibilities: • Communicate with active clients by phone to gather updates, answer routine questions, and relay messages to the appropriate legal team members. • Maintain accurate case records by documenting interactions, organizing information, and updating client files in the firm’s case management platform. • Review active client reports regularly to track follow-up needs and help keep matters moving forward in a timely manner. • Support intake and legal administrative activities by recording notes, preparing case-related information, and assisting with file coordination. • Use Microsoft Office applications to manage correspondence, maintain records, and complete daily administrative tasks efficiently. • Assist with court-related administrative work, including e-filing support, document handling, and tracking filing deadlines when needed. • Coordinate calendars and reminders to help attorneys and staff stay informed of important case activities and scheduled follow-ups. • Learn and work within the firm’s legal technology systems, including a newer client platform, with training provided by the team. The pay range for this position is 20 to 26. Benefits available to contract/contract professionals, include medical, vision, dental, and life and disability insurance. Hired contract/contract professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.

• Prior experience in a legal assistant, client intake, or related administrative support role.
• Ability to communicate professionally and confidently with clients over the phone and through written correspondence.
• Proficiency with Microsoft Office products, including Outlook, Word, and Excel.
• Experience maintaining organized records and entering accurate information into case management or similar database systems.
• Familiarity with e-filing, court filings, civil litigation support, and calendar management.
• Strong attention to detail with the ability to manage multiple tasks in a busy legal setting.
• Exposure to personal injury matters is preferred.
• Interest in paralegal work or previous experience supporting attorneys is a plus.