Claims Assistant

We are looking for a detail-oriented Claims Assistant to support payment processing and claim file administration for a contract opportunity with permanent potential in Missouri. This position plays an important role in reviewing documentation, tracking disbursements, and helping the team maintain timely follow-up on active and completed claims. The ideal candidate brings strong organizational skills, sound judgment when handling confidential information, and a dependable approach to daily operations.

Responsibilities:

• Process settlement and vendor disbursements accurately and ensure payments are properly documented before release.
• Review claim-related paperwork for completeness and accuracy, confirming files are ready for payment handling and distribution.
• Enter payment activity into records and coordinate outgoing correspondence and mailings in a timely manner.
• Examine notes on open and closed claims to identify pending actions, then communicate needed follow-up items to adjusters and team leadership.
• Uphold confidentiality standards while interacting professionally with coworkers, customers, vendors, and internal stakeholders.
• Maintain accurate timekeeping records, submit timesheets on schedule, and follow departmental attendance expectations.
• Comply with company safety practices, operating procedures, and department guidelines in all daily tasks.
• Provide reliable support during assigned shifts, including evenings, weekends, and extended hours when business demands require additional coverage.
• Assist with special assignments and other operational duties as needed to support the claims function.
• Prior experience in medical, banking, operations, or a related administrative environment.
• Ability to review documents carefully, identify missing information, and maintain accurate records with strong attention to detail.
• Strong written and verbal communication skills with the ability to follow up effectively with adjusters and internal teams.
• Sound judgment in handling sensitive or confidential information.
• Dependable attendance and flexibility to work scheduled shifts, including evenings, weekends, and occasional overtime.
• Working knowledge of service-oriented environments and performance expectations such as call center metrics is helpful.
• Familiarity with financial services sectors such as consumer banking, consumer lending, credit card operations, or similar industries is preferred.med