Cash Applications Specialist

We are looking for a Cash Applications Specialist to support a chemicals manufacturing organization in Glen Allen, Virginia. This Long-term Contract opportunity is suited for an Accounts Receivable Specialist who can independently investigate account discrepancies, strengthen collections efforts, and work across teams to resolve billing and payment issues. The ideal candidate brings strong reconciliation experience, sound accounting knowledge, and the ability to communicate effectively with both customers and internal stakeholders.

Responsibilities:

• Investigate complex customer account balances by reviewing transaction records, supporting documents, and data from multiple systems to identify discrepancies.
• Partner with customers and internal departments to resolve outstanding account issues, clear reconciling items, and restore accurate account status.
• Manage collection activity for overdue receivables by building productive customer relationships and following through on payment commitments.
• Address billing disputes, invoice questions, proof of delivery requests, and statement inquiries while documenting findings and resolution details.
• Examine purchase orders, contracts, and related agreements to confirm correct billing setup and account configuration.
• Evaluate escalated account situations, provide input on collectability, and support recommendations involving write-offs or further recovery action when appropriate.
• Contribute to ongoing account cleanup initiatives and help maintain accurate, balanced customer accounts over time.
• Identify recurring causes of account imbalance and suggest practical improvements that reduce future exceptions and reconciliation issues.
• Participate actively in a collaborative team environment, sharing updates and assisting with knowledge transfer when needed.
• 3-5 years of experience in accounts receivable, account reconciliation, collections, or a related finance function.
• Working knowledge of Microsoft Dynamics 365 Finance & Operations or comparable accounting software.
• Strong understanding of core accounting principles with the ability to interpret customer financial information and resolve account variances.
• Advanced Microsoft Excel skills, including functions such as pivot tables and VLOOKUP.
• Experience handling billing issues, payment discrepancies, and customer dispute resolution.
• Ability to review contracts, purchase orders, and supporting documentation to validate invoicing accuracy.
• Strong communication and organizational skills with the ability to manage priorities independently in a cross-functional setting.