Cash Application Specialist

We are looking for a Cash Application Specialist to support a growing healthcare SaaS company. This fully remote contract opportunity with permanent potential is ideal for someone who thrives in a fast-paced environment and takes pride in maintaining accurate payment records and account balances. The person in this role will help ensure incoming funds are applied correctly, investigate payment issues, and contribute to a smooth accounts receivable process. Success in this position requires strong attention to detail, solid NetSuite and Excel skills, and the ability to manage high transaction volume with accuracy.

Responsibilities:

• Apply incoming customer payments each day across multiple payment methods, including electronic transfers, checks, and card transactions
• Record cash receipts accurately in NetSuite and confirm payments are matched to the correct customer accounts and invoices
• Compare daily payment activity with bank records and accounts receivable data to ensure all transactions are balanced
• Investigate unapplied or unclear payments, resolve shortages or discrepancies, and clear outstanding exceptions in a timely manner
• Work closely with billing, collections, and accounting partners to address allocation questions and support account resolution
• Keep customer account balances current by posting receipts promptly and maintaining accurate documentation
• Assist with month-end activities by preparing cash reconciliations and supporting reporting needs
• Use Microsoft Excel to review payment trends, perform reconciliations, and build reports that support decision-making
• Recommend practical improvements that enhance the efficiency and accuracy of cash application workflows
• Provide support for additional accounting and accounts receivable assignments as business needs arise
• At least 2 years of experience in cash application, accounts receivable, or a similar accounting-related position
• Practical experience using NetSuite in a hands-on cash posting or receivables environment
• Strong Microsoft Excel capabilities, including PivotTables, lookup functions, and data reconciliation
• Background handling a high volume of customer payments with consistent accuracy and timeliness
• Working knowledge of payment posting, accounts receivable balancing, and cash application best practices
• Excellent organizational skills and close attention to detail, with the ability to work independently
• Strong written and verbal communication skills paired with effective problem-solving ability
• Experience in SaaS, healthcare technology, or other recurring-revenue business models is preferred