Case Manager BFH

We are looking for a Case Manager BFH to support families through enrollment, resource coordination, and employment-focused guidance in El Segundo, California. This Contract position is ideal for someone who can build trust quickly, assess household needs, and help clients move toward greater stability through practical service planning. The role is permanent, onsite, and centers on connecting individuals and families with community programs, financial education, and workforce development support.

Responsibilities:

• Evaluate client circumstances and develop tailored action plans that promote family stability and long-term self-sufficiency.
• Guide participants to relevant education, training, and job placement resources based on their goals and barriers to employment.
• Provide hands-on employment support such as resume development, interview preparation, and one-on-one coaching.
• Lead or support financial capability sessions covering budgeting, money management, and access to public assistance programs.
• Maintain timely, accurate case records and update client milestones within agency databases and tracking systems.
• Coordinate services with internal staff and community partners to ensure clients receive consistent and effective support.
• Monitor participant progress, follow up on service plans, and adjust recommendations as needs change.
• Deliver attentive, compassionate service to families experiencing housing instability or economic hardship.
• Bachelor’s degree in human services or a related discipline, or comparable hands-on experience in a similar setting.
• At least 3 years of experience serving people experiencing homelessness, low-income, or otherwise vulnerable populations.
• Valid California driver’s license, current auto insurance, and dependable transportation for work-related travel.
• Demonstrated background in case management and client-centered service delivery.
• Strong communication, customer service, and organizational skills with the ability to manage multiple priorities.
• Experience supporting supportive housing or housing-related programs is highly valued.
• Knowledge of financial coaching, employment readiness, or benefits navigation is preferred.
• Certified Housing Counselor credentials or familiarity with Low Income Tax Credit Housing (LIHTC) environments is a plus.