Business Systems Analyst
- Remote, United States
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Job details
- Apply by
- Experience
- 3+ years of experience as a Business Systems Analyst, Business Analyst, or Systems Analyst.
- Posting language
- English
- Posted
Original job description
- Serve as the primary liaison between fleet operations, maintenance, accounting, and IT teams to identify and deliver system improvements.
- Analyze business processes and translate operational requirements into system enhancements and technical solutions.
- Support, configure, and optimize fleet management applications such as TMT, TMW, Enrich, and related transportation systems.
- Develop and maintain operational and executive reporting using Power BI.
- Write and troubleshoot SQL queries to support reporting, data analysis, and system integrations.
- Gather and document business requirements, process flows, and functional specifications.
- Lead user acceptance testing (UAT) and validate system enhancements prior to production deployment.
- Coordinate software upgrades, implementations, integrations, and vendor-supported initiatives.
- Create and maintain dashboards, KPIs, and analytics to improve fleet utilization, maintenance performance, and operational efficiency.
- Troubleshoot application issues, resolve data discrepancies, and provide end-user support and training.
- Identify opportunities for process automation and workflow optimization across fleet operations.
- Ensure data integrity across fleet, maintenance, and financial systems.
- 3+ years of experience as a Business Systems Analyst, Business Analyst, or Systems Analyst.
- Experience supporting fleet management, transportation, logistics, trucking, or maintenance operations.
- Hands-on experience with fleet management platforms such as TMT Fleet Maintenance, TMW, Enrich, Fleetio, Samsara, Geotab, or similar systems.
- Strong SQL skills with experience writing complex queries, analyzing data, and troubleshooting issues.
- Experience building reports, dashboards, and KPIs using Power BI.
- Proven ability to gather business requirements and translate them into technical solutions.
- Experience supporting system integrations, data migrations, and application implementations.
- Strong understanding of fleet operations, preventive maintenance, work orders, asset management, and transportation workflows.
- Knowledge of ERP and back-office systems supporting fleet organizations.
- Excellent analytical, problem-solving, communication, and stakeholder management skills.
- Experience with APIs, data mapping, and business process improvement initiatives preferred.
- Bachelor's degree in Information Systems, Business Administration, Supply Chain, Logistics, or a related field preferred.