We are looking for an experienced Business Analyst IT L3 to support critical parts application initiatives within a fast-paced automotive environment in Marysville, Ohio. This Long-term Contract position combines hands-on business analysis, technical solution planning, and production support for warehouse and parts center systems. The role will work closely with project leadership, end users, and business stakeholders to improve application performance, deliver enhancements, and support larger IT initiatives. This position is onsite four days per week and includes occasional travel.
Responsibilities:
- Serve as the primary analyst for parts center applications, supporting daily operations, system improvements, and larger project-based work.
- Partner with business users and technical teams to gather needs, define scope, and produce clear business and functional documentation from initiation through delivery.
- Perform detailed analysis, contribute to solution design, and support development, unit testing, integration testing, system validation, and user acceptance activities.
- Help shape application architecture by recommending practical technical approaches that align with operational and business requirements.
- Coordinate deployments and provide post-release support to ensure stable implementation and timely resolution of issues during warranty periods.
- Deliver technical assistance to end users and stakeholders, including support for communication interfaces tied to AS400-connected tools such as scanners, voice systems, and label printers.
- Monitor assigned work items through completion, maintaining visibility on progress, risks, and outcomes for project or team leadership.
- Manage change control activities using the Aldon tool and support compliance practices to meet Sarbanes-Oxley requirements.
- Contribute to production issue resolution and enhancement planning across warehouse, ordering, and fulfillment-related systems.
- Assist with integration-related support involving messaging and connected platforms used within parts and supply chain operations.
- Deep functional knowledge of Manhattan PkMS v2003 and its use in warehouse or parts distribution environments.
- At least 8 years of technical experience with AS400 technologies, including RPG IV, CL programming, and AS400 database or file configuration.
- Working understanding of AS400 journals and their role in troubleshooting, tracking, and system support activities.
- Experience with Aldon change management and exposure to Python or similar scripting for support or enhancement work.
- Familiarity with MQ and system integration concepts across enterprise applications.
- Strong understanding of warehouse operations, retail order processing, inventory flow, and order fulfillment, ideally within automotive service parts.
- Proven ability to create high-quality business requirements, functional designs, technical documentation, and effective test plans or test scripts.
- Excellent analytical, communication, and interpersonal skills, with the ability to work effectively with stakeholders in an onsite environment.