Business Administrator

We are looking for a Business Administrator to support daily operational and financial activities for a regional service center in Westerville, Ohio. This Long-term Contract position is ideal for someone who can balance administrative coordination, billing support, reporting, and project tracking in a fast-paced environment. The role works closely with leadership and operations teams to maintain accurate records, support client-facing processes, and help improve overall business performance.

Responsibilities:

• Manage daily administrative, accounting, and project support activities for the regional service center while maintaining organized and accurate business records.
• Verify customer order details, apply project cost estimates, and prepare order acknowledgment documentation for clients.
• Coordinate contract-related administrative needs and ensure client and project information is complete, current, and properly maintained.
• Compile cost information for invoicing, generate client billings, and support follow-up actions related to accounts and collections.
• Monitor project progress on a regular basis and keep records, reports, and status updates aligned with operational timelines.
• Partner with management to analyze financial and operational data, provide insights, and support informed business decisions.
• Assist with opening and maintaining project files, issuing purchase orders, entering project expenses, and delivering final project documentation to clients.
• Recommend and support process improvements and cost-control efforts that enhance reporting quality and service center efficiency.
• Provide intermediate technical support when needed, including user account setup, backup assistance, system upgrades, and troubleshooting of hardware or software issues.
• At least 3 years of experience in service center administration, invoicing, bookkeeping, or a closely related business support role.
• Associate degree in business, accounting, or a similar field, or equivalent combination of education and practical experience.
• Strong working knowledge of accounting principles, billing practices, and financial reporting processes.
• Proficiency with Oracle and Microsoft Office applications, including Excel, Word, PowerPoint, Access, and Outlook.
• Ability to communicate clearly and professionally with clients, managers, and internal teams in both written and verbal formats.
• Experience handling project tracking, database updates, expense entry, and administrative documentation with a high level of accuracy.
• Demonstrated ability to review information carefully, resolve issues efficiently, and manage multiple priorities in a deadline-driven environment.