Billing Clerk

A luxury spa in Rancho Santa Fe is seeking a polished, detail-oriented Billing Clerk to support daily billing operations and maintain accurate client account records. This role is ideal for someone who enjoys working in a high-touch customer service environment while keeping invoices, service charges, and payment records organized. The right candidate will be comfortable balancing administrative accuracy with a professional, discreet approach to client interactions.

What You’ll Do:

• Prepare and review invoices for spa treatments, memberships, packages, and other services.
• Verify service charges, discounts, credits, and account adjustments before billing.
• Enter client payments and reconcile transactions across cash, credit card, and other payment methods.
• Monitor outstanding balances and follow up on billing questions or discrepancies.
• Maintain accurate client account information and billing documentation.
• Coordinate with front desk staff and spa management to resolve invoice or payment issues.
• Review daily transaction reports and assist with end-of-day reconciliation.
• Support membership billing, recurring charges, and package balance tracking.
• Organize receipts, invoices, and supporting documentation for reporting purposes.
• Assist with general administrative tasks as needed.
• 1+ year of billing, cash handling, bookkeeping, or administrative accounting experience.
• Strong attention to detail and numerical accuracy.
• Proficiency in Microsoft Excel and Outlook.
• Comfort working with point-of-sale systems and payment processing platforms.
• Professional communication skills and a customer-focused mindset.
• Ability to handle confidential client and payment information discreetly.