Benefits Coordinator

We are looking for a Benefits Coordinator to support a non-profit organization in Virginia Beach, Virginia. This contract position with potential for a permanent opportunity is ideal for someone who brings strong knowledge of benefits administration and can guide Medicaid-related processes with accuracy and care. The role is fully onsite, Monday through Friday, and focuses on helping ensure applications, appeals, and related documentation are handled efficiently and professionally.

Responsibilities:

• Manage day-to-day benefits coordination activities and provide administrative support for benefit-related matters.
• Prepare, review, and submit Medicaid applications while monitoring progress and following up on outstanding items.
• Handle Medicaid appeals by gathering required documentation, tracking deadlines, and maintaining organized case records.
• Review transcripts and related records for completeness, accuracy, and alignment with case requirements.
• Communicate with internal teams and external parties to resolve questions involving benefit eligibility, claims, and supporting documentation.
• Maintain accurate files and update records to reflect application activity, appeal status, and benefit case details.
• Assist with Medicaid claim-related tasks and help ensure materials are processed in accordance with organizational and program requirements.
• Prior experience in benefits coordination or benefits administration.
• Hands-on knowledge of Medicaid application processes and supporting documentation requirements.
• Experience managing appeals, including document review and deadline tracking.
• Ability to work with transcripts and related records with a high level of accuracy.
• Familiarity with Medicaid claims and benefit function workflows.
• Strong organizational skills with the ability to manage multiple cases and priorities.
• Clear written and verbal communication skills for interacting with staff and external contacts.