Benefits Coordinator

We are looking for a Benefits Coordinator to support employee benefits administration for a financial services organization. This contract-to-permanent position will focus on delivering accurate, responsive support across health, retirement, and leave programs while helping employees understand available options. The role also involves maintaining compliance with benefit-related regulations and contributing to a well-organized, service-oriented HR function.

Responsibilities:

• Administer day-to-day benefit programs, including medical, retirement, and other employee offerings, with a strong focus on accuracy and timeliness.
• Coordinate employee enrollments, changes, and terminations while ensuring benefit records remain current and complete.
• Manage COBRA-related activities and support required notifications, documentation, and follow-up actions.
• Assist with leave of absence processes by tracking requests, communicating requirements, and helping employees navigate available support.
• Respond to employee questions regarding coverage, eligibility, deductions, and plan provisions in a thorough and helpful manner.
• Review benefit transactions and documentation to help maintain compliance with applicable policies and regulatory standards.
• Partner with HR, payroll, and external vendors to resolve benefit issues and ensure smooth program administration.
• Support compensation and benefits-related reporting, audits, and process improvements as needed.
• Experience supporting employee benefit programs, preferably within an HR or benefits-focused role.
• Working knowledge of benefits coordination, including enrollments, status changes, and employee communication.
• Familiarity with COBRA administration and benefit compliance practices.
• Experience assisting with leave of absence cases and related documentation.
• Understanding of compensation and benefits processes in a detail-focused office environment.
• Strong organizational skills with the ability to manage detailed information accurately.
• Effective verbal and written communication skills with a customer-service mindset.