Benefits Analyst (contract, remote)

Robert Half HR Solutions is sourcing for a contract Benefits Analyst to support our client a Contract remote basis. This contract will be supporting a large employee population in nearly every state in the US. This fully remote opportunity is ideal for a benefits specialist with deep experience in health and welfare programs, strong Excel capabilities, and a service-focused approach to employee support. The person in this role will partner closely with management during standard business hours while helping ensure timely, accurate benefits administration and responsive issue resolution. A small portion of the employee population participates in unions; any previous union experience should be highlighted when applying to this contract.

***Candidates who can intermittently work at the Lawrenceville GA location will be given first consideration - the contract engagement is remote; however the other members of the benefits team reside locally in Georgia.***

Responsibilities:

• Administer health and welfare benefit programs for a workforce of more than 1,000 employees, ensuring accurate coordination across medical, dental, vision, and related plans.
• Work directly with third-party administrators to address benefit questions, resolve enrollment or coverage issues, and maintain smooth day-to-day operations.
• Analyze benefits data and prepare reports using advanced Excel functions and formulas to support decision-making, auditing, and tracking activities.
• Respond promptly to employee and manager inquiries, delivering high-quality customer service and clear communication while meeting established deadlines.
• Provide analytical and administrative support for leave and benefit matters, including coordination related to FMLA and other employee benefit processes.
• Assist with pension-related activities as needed, offering supplemental support in areas requiring benefits knowledge and careful attention to detail.
• Partner with the supervising manager during regular business hours while aligning effectively with Central Time scheduling needs.
• Review benefit records and transactions for accuracy, identify discrepancies, and help drive timely corrections with internal and external partners.
• At least 5 years of experience in benefits administration, benefits analysis, or a closely related compensation and benefits role.
• Strong knowledge of health and welfare plans, including medical, dental, and vision benefits administration.
• Experience working with third-party administrators and managing benefit-related issue resolution.
• Advanced Microsoft Excel skills, including the use of formulas for reporting, analysis, and data validation.
• Familiarity with FMLA processes and the ability to support leave-related benefits coordination.
• Exposure to pension administration or the ability to assist with pension support activities.
• Demonstrated ability to provide responsive internal customer service, manage priorities effectively, and meet deadlines in a fast-paced environment.