Automotive Title Clerk

We are looking for an Automotive Title Clerk to join a busy automotive organization in West Chester, Ohio in a contract capacity with the potential for a permanent role. This position supports accurate title and registration processing while helping maintain smooth coordination between internal teams, customers, lending partners, and county agencies. The ideal candidate brings dealership title experience, strong attention to detail, and the ability to manage a high-volume workload with professionalism and initiative.

Responsibilities:

• Coordinate with county title offices, lending contacts, and internal leadership to resolve title discrepancies and keep transactions moving forward.
• Guide and support team members through training, day-to-day questions, and process best practices within the title function.
• Complete resale title work by reviewing documentation, identifying missing items, updating records, and preparing materials for submission.
• Handle retail and lease title and registration activities, including payment preparation, plate-related paperwork, and customer refund processing when required.
• Maintain follow-up procedures for lien placement on out-of-state transactions and research issues until they are fully resolved.
• Organize and manage outgoing mail, document copies, and filing for deal jackets and other transaction records.
• Review bank-related activity for accuracy, reconcile assigned accounts, and help keep accounting schedules up to date.
• Evaluate workflow results and department output, then share practical recommendations that support greater efficiency and accuracy.
• Perform additional administrative and operational duties as needed to support the title department.
• At least 1 year of automotive dealership title clerk experience is required.
• Strong accuracy and attention to detail in document review, payment handling, and record maintenance.
• Ability to think critically, investigate discrepancies, and solve problems in a timely manner.
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Dependable attendance and a consistent record of reliability at work.
• Ability to work independently, take initiative, and contribute positively to a team setting.
• Experience with customer service, check processing, accounting-related tasks, and lease or title documentation is preferred.
• Proficiency with Microsoft Office, including Excel, Word, and Outlook, is a plus.