Assistant Community Manager
- Hayward, CA, United States
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Job details
- Posting language
- English
- Posted
Original job description
Description
We are looking for an Assistant Community Manager to support daily operations at a residential property in California. This contract position will play a key role in resident documentation, compliance-related processing, office coordination, and financial record support. The first month will place strong emphasis on completing annual resident recertifications while also helping maintain smooth communication between residents, staff, and service partners.
Assistant Community Manager Responsibilities:
- Manage annual resident recertification activities by meeting with residents, gathering required documentation, completing supporting worksheets, and routing files for review and approval.
- Coordinate maintenance service requests from intake through completion, maintain accurate work order records, and follow up to help ensure timely resolution.
- Support resident move-ins and move-outs by assisting with required paperwork, explaining procedures, and helping complete unit inspections.
- Administer applicant intake and waiting list records in accordance with applicable housing compliance standards and organizational policies.
- Receive rent payments, track funds accurately, and prepare daily bank deposits when needed.
- Maintain organized resident files and operational records, including emergency contacts, incident documentation, and other required property information.
- Prepare project status reporting and help uphold property rules, program requirements, and administrative procedures consistently.
- Order office supplies, distribute incoming office mail, and keep the management office clean, orderly, and well maintained.
- Provide respectful customer service to residents, applicants, and community partners while fostering an inclusive and supportive property environment.
If you are interested in this Assistant Community Manager role, please apply today!
Requirements • Experience in property administration, property management, or leasing within residential or mixed-use environments.
- Working knowledge of compliance-driven housing programs, including LIHTC requirements and resident file documentation practices.
- Proficiency with Yardi Software and general office systems used for records, reporting, and payment tracking.
- Ability to manage recertifications, applications, waiting lists, and resident communications with strong attention to detail.
- Comfortable handling rent collection, deposits, and other sensitive financial transactions with accuracy and integrity.
- Strong organizational skills with the ability to maintain orderly files, prioritize multiple tasks, and meet deadlines.
- Clear, detail-oriented communication skills and the ability to work effectively with residents from diverse cultural and economic backgrounds. TalentMatch®
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More about this job
Skills
- Documentation
- Regulatory compliance
- Communication skills
- Inspection
- Reporting
- Yardi
- Attention to detail
- Organizational skills
- Meet deadlines