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Assistant Branch Manager

  • Aston, PA, United States

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Job details

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Experience
· 3+ years of previous experience within banking, financial services, or retail banking
Posting language
English
Posted

Original job description

We have partnered with a financial service provider on their search for a flexible, Assistant Branch Manager with strong leadership qualities. In this role, you will support daily branch operations, deliver exceptional member service and help lead a high-performing team environment. The ideal Assistant Branch Manager will bring a combination of banking, financial services, or retail leadership experience along with strong communication, problem-solving, and customer relationship skills.

Major Job Functions · Support the Branch Manager in overseeing day-to-day branch operations and ensuring excellent member service · Supervise, coach, and develop branch employees to achieve operational and service goals · Assist with employee scheduling, training, performance management, and workflow coordination · Handle escalated member concerns and resolve issues professionally and efficiently · Promote financial services products and services while identifying opportunities to deepen member relationships · Ensure compliance with internal policies, procedures, and banking regulations · Assist with cash management, audits, reporting, and branch balancing activities · Help maintain a positive, team-oriented branch culture focused on service excellence · Serve as acting Branch Manager in their absence

The ideal Assistant Branch Manager will have a Bachelors degree in Business Administration or Marketing.

Other requirements for the Assistant Branch Manager role include and are not limited to: · 3+ years of previous experience within banking, financial services, or retail banking · Prior supervisory or team leadership experience required · Strong customer service, communication, and interpersonal skills · Proficient with banking systems and Microsoft Office

For more information on this Assistant Branch Manager position and other full time accounting and finance opportunities, please contact us at 302.985.5189 and reference JO#00800-0013526749.

More about this job

Skills

  • Leadership
  • Communication skills
  • Problem solving
  • Scheduling
  • Performance management
  • Workflow
  • Promote financial products
  • Regulatory compliance
  • Cash handling
  • Reporting
  • Team leadership
  • Customer service
  • Interpersonal skills
  • Microsoft Office

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