AR Clerk (Bilingual)

A growing company in Burlingame is seeking a Bilingual AR/ Billing Coordinator who is fluent in Mandarin or Cantonese. This role is ideal for someone who enjoys supporting clients, managing administrative processes, and ensuring accurate billing and payment activities. Experience in Accounts Receivable (AR) and billing is highly preferred.

Responsibilities

• Serve as a primary point of contact for Mandarin and/or Cantonese-speaking clients
• Assist with billing inquiries, account questions, and payment follow-up
• Generate invoices and process billing transactions accurately
• Support accounts receivable activities, including collections and payment tracking
• Maintain customer records and update account information
• Communicate professionally with clients via phone, email, and in person
• Collaborate with internal teams to resolve billing discrepancies
• Perform general administrative and customer support duties as needed
• Fluency in Mandarin or Cantonese and English required
• 1+ years of customer service, administrative, billing, or accounts receivable experience
• AR and billing experience strongly preferred
• Strong verbal and written communication skills
• Proficient with Microsoft Office, including Excel and Outlook
• Detail-oriented with excellent organizational skills
• Ability to multitask and work in a fast-paced environment