Administrative Support V

We are looking for an experienced administrative specialist to support senior leadership and the Cyber Services function in Sun Prairie, Wisconsin. This Long-term Contract position focuses on coordinating day-to-day operations, streamlining communication, and helping customer-facing initiatives run efficiently across a global team. The ideal candidate will bring strong organizational judgment, responsiveness, and the ability to manage multiple priorities while maintaining accurate records and effective stakeholder interactions.

Responsibilities:

• Coordinate administrative activities for senior leadership and the Cyber Services team, helping keep operational priorities organized and moving forward.
• Partner with operations stakeholders to track deadlines, monitor progress, and support execution of key initiatives and deliverables.
• Manage incoming requests and correspondence by reviewing, routing, and following up on inquiries from internal and external contacts in a timely manner.
• Oversee shared mailbox activity by categorizing messages, maintaining documentation, assigning ownership, and ensuring issues are closed with a clear audit trail.
• Support client onboarding activities, including appointment scheduling, eligibility confirmation, meeting updates, and communication with customers and internal teams.
• Administer webinar and education-related support tasks such as registration coordination, mailing list updates, and response handling for participant inquiries.
• Prepare reports, maintain records, and assist with operational documentation to support visibility, compliance, and informed decision-making.
• Help balance calendars, meeting logistics, and shifting business priorities for leadership and team members while maintaining strong service levels.
• Proven experience in administrative, coordination, or operations support roles within a fast-paced business environment.
• Strong ability to manage schedules, correspondence, records, and multiple competing priorities with accuracy and professionalism.
• Experience working with Microsoft tools such as Outlook and other business applications used for reporting, scheduling, and communication.
• Demonstrated skill in customer service and stakeholder communication across internal teams and external clients.
• Ability to handle sensitive information with discretion and maintain confidentiality in daily work.
• Comfortable supporting onboarding, reporting, and audit-ready documentation processes.
• Strong organizational skills, sound judgment, and the ability to follow through on tasks with minimal supervision.