Administrative Assistant

We are looking for a detail-oriented Administrative Assistant to support a non-profit organization in Buffalo, New York. This is a Contract position that requires a detail-oriented, service-focused individual who can assist with daily office activities and interact comfortably with clients. The role is fully in office and is well suited for someone who brings strong organizational skills, accuracy, and confidence in handling administrative tasks.

Responsibilities:

• Welcome and assist clients in a courteous and attentive manner during office visits and phone interactions.
• Conduct intake activities and help complete assessments while ensuring information is recorded accurately.
• Review client paperwork for completeness and organize supporting documentation for processing.
• Make copies, scan records, and maintain orderly digital and physical files for easy access.
• Enter data into office systems with a high level of precision and attention to detail.
• Answer inbound calls, respond to routine questions, and direct inquiries to the appropriate staff when needed.
• Provide general front-desk and administrative support to help maintain smooth daily operations.
• Experience in administrative support, reception, or office-based customer service roles.
• Strong data entry skills with consistent attention to accuracy and detail.
• Ability to communicate effectively with clients in person and over the phone.
• Comfort handling documents, scanning, copying, and maintaining organized records.
• Proficiency with basic computer and office software tools.
• Ability to manage multiple tasks effectively in an in-office environment.
• Reliable interpersonal skills and a detail-oriented approach to client service.