Administrative Assistant

We are looking for an organized Administrative Assistant to support daily office operations in Ohio. This Long-term Contract position is ideal for someone who communicates effectively, manages multiple priorities efficiently, and enjoys providing dependable administrative support. The role requires strong attention to detail, confidence handling calls and correspondence, and the ability to keep schedules and records accurate.

Responsibilities:

• Manage incoming phone calls and direct inquiries to the appropriate contacts while maintaining a helpful and attentive approach.
• Coordinate calendars, arrange appointments, and help ensure meetings and scheduled activities run smoothly.
• Prepare, review, and update records, reports, and other documentation with a high level of accuracy.
• Handle email communication in a timely manner, including responding to routine messages and forwarding requests as needed.
• Enter and maintain data in internal systems, spreadsheets, and office documents to support daily operations.
• Create and edit business materials using Microsoft Word, Excel, Outlook, and PowerPoint.
• Provide front-line customer support by addressing questions, resolving basic issues, and escalating concerns when appropriate.
• Support general administrative tasks that help maintain an efficient and well-organized office environment.
• Previous experience in an administrative, clerical, or office support role.
• Strong verbal and written communication skills, including clear and courteous phone and email etiquette.
• Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Accurate data entry skills with strong attention to detail.
• Ability to manage appointments, prioritize assignments, and work effectively across multiple tasks.
• Customer service experience with the ability to interact effectively with internal and external contacts.
• Comfortable handling both inbound and outbound calls in a fast-paced environment.