Administrative Assistant

We are looking for a dependable Administrative Assistant to support a contract digital literacy program in San Francisco, California. This is a Contract position focused on keeping daily operations running smoothly, assisting program participants, and maintaining an organized onsite environment. The ideal candidate brings strong administrative skills, enjoys working directly with people, and can balance a supportive approach with strong client-facing communication skills.

Responsibilities:

• Prepare the technology lab each day so classes and participant activities can begin on time and in an orderly manner.
• Arrange training rooms before sessions and restore shared spaces afterward to keep the program environment ready for ongoing use.
• Help participants complete enrollment documents and intake materials while ensuring records are accurate and properly filed.
• Welcome clients, answer questions, and provide clear direction with a respectful, compassionate, and attentive demeanor.
• Produce printed handouts, organize program files, and maintain documentation for administrative and operational needs.
• Design flyers and other outreach materials using Canva or similar tools to support program visibility and communication.
• Update spreadsheets, track supplies, and perform routine data entry to support inventory management and office recordkeeping.
• Sort, prepare, and distribute incoming and outgoing mail while assisting with general office organization and light facilities tasks.
• Provide day-to-day administrative support for the digital literacy and volunteer teams, including reception-style duties and other assigned office needs.
• Prior experience in administrative support, office coordination, program assistance, customer service, or a similar role.
• Working knowledge of Microsoft Excel and comfort handling spreadsheets, data entry, and routine reporting tasks.
• Ability to use Canva or comparable design software to create simple flyers or informational materials.
• Strong organizational skills with the ability to manage multiple tasks and maintain accurate records in a busy onsite setting.
• Clear written and verbal communication skills, including the ability to interact effectively with clients and staff.
• Comfort supporting individuals from diverse backgrounds while maintaining empathy, professionalism, and appropriate boundaries.
• Experience working with people affected by mental health conditions or developmental challenges is highly valued.
• General technical confidence and willingness to learn new tools, processes, and office systems as needed.